Suggestions, notifications and complaints
Your feedback helps us improve the services provided by Fidelity Med Clinic. You can send us suggestions, notifications, complaints or appreciation.
Complete the online form
Messages submitted through the form are sent to our dedicated address reclamatii@fidelitymed.ro. If you would like a reply, we recommend providing a phone number or email address.
Please do not send your Romanian personal identification number (CNP), medical documents or other sensitive data that are not necessary for handling your message.
Suggestion, notification, complaint or appreciation
Data submitted here is used to review and resolve your message. Please avoid including national identification numbers, test results, documents or other medical data that is not necessary to describe the situation. Details: Privacy Policy.
What happens after you send your message?
- Your message is sent to the clinic’s dedicated address and may be reviewed internally to identify and assess the reported situation.
- If a reply is required, it is helpful to provide a phone number or email address.
- To protect your data, please avoid sending medical or personal information that is not necessary.
You can also review Fidelity Med Clinic’s Privacy Policy.
Would you prefer to write to us directly?
You can contact us at reclamatii@fidelitymed.ro. For appointments, appointment changes or current information about clinic services, use the Contact page or call 0739 110 140.